Adonis Georgiadis: New free1566 tel line- Receives 162,000 Calls in a Single Day

The representation painted by Health Minister Adonis Georgiadis in his caller interrogation leaves small country for doubt: nationalist healthcare successful Greece is entering a caller era, centered on digitalization, reduced waiting times, and contiguous entree to doctors and surgeries.

His idiosyncratic ambition is clear: “When my word ends, I privation not adjacent my astir ardent hostile to say, ‘Georgiadis did nothing.’”

The Digital Leap: From 3 Months to 3 Days

One of the astir important steps presented is the MyHealth app. The level consolidates the patient’s electronic wellness records, including referrals, medications, trial history, and surgeries.

The app besides allows users to book aesculapian appointments electronically. Until recently, waiting times could reach three months. With the caller platform, this has been reduced to three days, with immoderate appointments disposable even the aforesaid day.

“From 3 months to 3 days. In galore cases, you tin adjacent publication for the aforesaid day,” Georgiadis explained.

1566 escaped tel line: 162,000 Calls successful One Day

The astir striking innovation, however, is the 15-66 telephone line, launched connected October 1st. This enactment allows citizens to publication appointments astatine immoderate infirmary oregon wellness halfway successful Greece for free.

The numbers are staggering:

• The strategy was designed for 11,000 calls per day.
• On the archetypal day, it received 162,360 calls.
• On the 2nd day, around 100,000 calls.

“No telephone strategy successful the satellite tin grip that volume. We besides implemented a call-back feature: you permission your number, and we telephone you backmost escaped of charge,” the Minister stated.

Reducing Surgery Waiting Lists: –86%

From his archetypal days astatine the Ministry, Georgiadis focused connected chronic problems, starting with endless surgical waiting lists.

According to the information helium presented:

• Surgery waiting lists person been reduced by 86%.
• Average waiting times person dropped to four months.
• In galore cases, procedures are scheduled wrong a fewer weeks.

“Yesterday we showed the figures to the Troika. They saw –86% successful country waiting lists. An unbelievable number,” he emphasized.

The Philosophy Behind the Reform

The Minister’s imaginativeness is clear: accessibility, transparency, and efficiency. He admitted helium initially did not privation to instrumentality to the Ministry of Health, but contiguous helium expresses gratitude:

“When the Prime Minister asked me, I wasn’t thrilled. Now, however, I americium precise happy. I enactment hard and americium afloat dedicated to this Ministry.”

Challenges and Reactions

The process was not without resistance. Many doctors initially opposed the MyHealth Up system, adjacent taking the substance to court. Nevertheless, the task proceeded.

The 15-66  faced akin pushback: “In Parliament, the absorption voted against it. Today, everyone acknowledges it arsenic a measurement forward.”

Remaining Challenges

The interrogation besides addressed the tragic lawsuit of the 28-year-old pistillate successful Arta, who died from an allergic shock. Georgiadis clarified:

“I cannot marque aesculapian judgments. The cardinal question is whether determination was infirmary negligence. The administrative probe volition clarify this. What I observed is that the ICU responded immediately, CPR was performed, and aesculapian unit were present. Unfortunately, the diligent did not survive.”

This demonstrates that, contempt reforms, the Greek healthcare strategy volition proceed to look emergencies that necessitate ongoing improvement.

The Road to the Future

Georgiadis aims to permission down a healthcare strategy that is faster, much organized, and citizen-oriented:

• No national waiting months for an appointment.
• Patients knowing precisely erstwhile they volition acquisition surgery.
• Doctors having implicit integer wellness records astatine their disposal.

“Healthcare is entering the future. And the aboriginal is not theory—it is implementation,” he concluded.

The Minister’s interrogation highlighted a comprehensive governmental strategy supported by measurable results. With country lists shrinking, appointments scheduled wrong days, and the caller hotline breaking records, the authorities is demonstrating that digitalization is nary longer a run committedness but a regular reality.

Whether this momentum volition proceed remains to beryllium seen. For now, Adonis Georgiadis has each crushed to assertion that Greek healthcare is moving into the future.